Or pixel.horse, who have created a default custom server upstream, and have been helping people with their own servers without asking anything in return. Examples include Ashes Town, who have been working hard on their game and managing to achieve a lot of success with our support. Since the release of custom servers over half a year ago, a lot of developers expressed interest towards them. This document contains the details on what happened.
The devs have the sole ability to do anything about it and I assure you they know more about these situations then you do. Expect lots of down time and frequent resets.
Submissions and discussions on this subreddit should be related to the game Pony Town.